What We Collect and Why
When you create an account, we collect the details you submit — name, contact information, and payment method identifiers such as your bKash or Nagad wallet number. We use this to verify your account, process withdrawals, and keep your wallet activity linked to the right profile.
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Device data — browser type, IP address, and session tokens — helps us detect unusual login attempts and maintain account continuity across your phone and browser. We do not sell your personal data to third parties. Payment data tied to Rocket, bKash or Nagad transactions is
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retained only as long as needed to complete the transaction and satisfy applicable record-keeping requirements. If you close your account, we will remove personal data that is no longer required, subject to any legal retention obligations that apply in your region. Availability of our services and
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how we process your data is subject to your local law and the eligible regions we serve. For any data-related concern, our support team is reachable via live chat or email directly from your account dashboard.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.